An exit interview is a smart way to get in-depth information and honest comments from employees before leaving the company. Exit interviews are usually conducted by the Human Resources Department through face-to-face meetings, phone calls or surveys.
While current employees may be reluctant to give you honest opinions about society, culture, and management. Departing employees can be an excellent source of feedback.
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Understand why employees leave
First of all, you must always make sure you know the reason for the employee’s decision to quit. You need to know if the reason is an internal problem within the department, a better job offer from one of your competitors or a personal problem that has forced your employee to resign.
Identify areas for improvement
Employees who leave their jobs do not hesitate to open up and provide honest comments about their work experience. This can help you gain valuable insight into areas needing improvement within your organization. Areas such as management, environment, culture, wages, or hours of work.
Optimize employee retention
An exit interview can help you retain your valued employees by understanding their needs and offering them a counter offer. When an employee decides to leave, ensure to have a departure level interview. Because this will help establish a plan to keep the best employees at work and reduce turnover.
Say goodbye to good conditions
Exit interviews can also have a positive impact on your company’s reputation as an employer of choice. Hence, it is important to ensure that your employees leave in good terms and open to recommending your business further.
